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How pakjp1 Handles Your Personal Information

This privacy policy explains what data we collect when you use pakjp1, how we use it, and what rights you hold over it — including data tied to your DANA, OVO, or GoPay wallet activity.

Account data protectionWallet privacy: DANA, OVO, GoPayCookie and device controlsYour right to request data deletionDirect contact for privacy queries

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DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security at pakjp1 is built around your account, not a generic checklist. Here is how each key area works in practice — from how long we keep your information to how you can ask us to change it.

Encryption at Every Step

All account data — including your linked wallet references for DANA, OVO, and GoPay — is encrypted in transit and at rest. We use SSL across every connection point your device makes to our servers.

Cookie and Device Controls

We use session cookies to keep you logged in and preference cookies to remember your mobile settings. You can manage or clear these from your browser or mobile settings at any time without losing your account.

Data Retention and Deletion

We keep account and transaction records for the period required by applicable regulations in eligible regions. Once that period passes, or if you close your account and request deletion, we remove personal identifiers from our active systems.

Requesting Changes to Your Data

You can request a copy of your stored data, ask us to correct inaccurate details, or request deletion via the Account Help Desk. We confirm receipt and action within the timeframe required under applicable local law.

What We Collect and Why We Use It

pakjp1 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect information you provide directly — your name, email address, mobile number, and the wallet details you submit for transactions via DANA, OVO, or GoPay. We also collect technical data automatically: device type, browser session identifiers, IP address,

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and interaction logs. This data serves three purposes. First, it lets us process your deposits and withdrawals through your chosen local wallet — when you link your OVO or GoPay account, we store the reference token needed to complete that transfer path. Second, it helps us
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keep your account secure by flagging unusual login patterns or access from an unrecognised device. Third, it allows us to improve the platform based on how sections are actually used. We do not sell your personal data to third parties. We share it only with payment
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processors handling your DANA, OVO, or GoPay transactions, and with service providers who operate under binding data-handling agreements with us. Data processing and storage practices depend on local law and apply only where permitted in eligible regions. Players in Batam and elsewhere in Indonesia are covered
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by the same policy terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Have a question about how your data is stored, want to request a copy of what we hold, or need to flag a concern about your account wallet details? Our support team handles privacy requests separately from general account help. Reach us through any of the channels below and we'll respond with the right data-handling team.

Live Chat Open the chat widget from your account dashboard. Privacy requests are flagged to our data team within one business session.

Email Support Send your privacy request to our support email. Include your registered mobile number so we can verify your account identity quickly.

Account Help Desk Log into your account, go to Help, and select Privacy Request. This creates a tracked ticket tied directly to your account record.

Common Questions About Your Privacy on pakjp1

These are the questions we hear most often about data, accounts, and your rights. If something here does not answer your specific situation, use the Account Help Desk to raise a direct privacy request.

We collect your name, mobile number, email address, and any wallet reference you provide — such as your DANA, OVO, or GoPay account identifier. Device and session data are also logged automatically during login.

We share wallet reference data only with the payment processors handling your DANA, OVO, or GoPay transactions. No third party receives your data for marketing or resale purposes.

Log into your account, go to Help, and select Privacy Request. You can also email our support team with your registered number. We verify your identity before releasing any stored data.

Yes. Submit a deletion request through the Account Help Desk or by email. We retain records only for the period required under applicable regulations, then remove personal identifiers from active systems.

Session cookies keep your login active across your mobile browser session. Preference cookies remember your display settings. You can clear both from your browser settings without affecting your account balance or history.

Contact us immediately via live chat from your account dashboard or through the email support channel. Our team will review access logs tied to your account and take appropriate steps to secure it.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How pakjp1 Handles Your Personal Information

How We Protect and Manage Your Account Data

Encryption at Every Step

Cookie and Device Controls

Data Retention and Deletion

Requesting Changes to Your Data

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on pakjp1

01 What personal data does pakjp1 collect when I register?

02 Does pakjp1 share my wallet details with other companies?

03 How do I request a copy of the data pakjp1 holds on me?

04 Can I ask pakjp1 to delete my account data?

05 How does pakjp1 use cookies on mobile devices?

06 Who do I contact if I think my account data was accessed without permission?

Privacy Policy

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